On February 17, 2024, the European Union’s Digital Services Act (DSA) came into effect, introducing new regulations for how service providers manage user interactions and content, with a particular focus on content moderation.
Article 20 of the DSA mandates that online service providers must provide users with two key types of appeals:
User Appeals: the ability to appeal moderation decisions that affect a user’s content or account.
Report Appeals: the ability to appeal decisions related to previously submitted reports.
Tumblr has long upheld the practice of offering User Appeals, providing users with the ability to challenge moderation decisions and appeal actions taken on their blogs or accounts.
However, with the implementation of the DSA, the additional “Report Appeal” option was introduced, allowing users to request a re-evaluation of decisions made on reports they filed in the past.
When filing an appeal, users select the category from a dropdown list in the appeals form that most accurately represents the basis of their appeal. Additionally, users may provide additional context in the form’s text field, allowing them to create a distinct and detailed report for their appeal.
In line with the DSA’s requirements, Tumblr is reporting data on both types of appeals.
This report not only reflects our ongoing commitment to transparency but also provides a comprehensive overview of all appeals received, as mandated by the DSA.
For more detailed information, users can select specific time periods from the menu.
Transparency Report 