Content warning: mentions of suicide Today, we updated Tumblr’s self-harm policy in the User Guidelines, specifically to revise the language used around suicide. In a sentence in our self-harm policy, we replaced the term “commit” with “attempt,” which follows the guidance from mental health experts and organizations regarding how we talk about suicide. While this […]
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The Automattic Trust and Safety team’s vision is to maintain safety while democratizing publishing. Earlier this year, we established five pillars that underpin our intent: user rights, safety by design, sustainability, empowerment, and transparency. An open web must be an accountable web! In our transparency report, we look through the lens of two pillars in […]
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Automattic’s 23rd biannual transparency report is now available, covering the period from July through December 2024. This report dives into the intersection of tech and intellectual property, user privacy, government takedowns, content moderation, and much more. The Challenge of Mass Takedown Spam: Balancing Protection & Open Platforms At Automattic, we believe that the internet thrives […]
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Recently we took part in the second Trust & Safety Summit UK, held just outside of London. The two-day event brought together industry professionals and regulators to discuss and explore some of the key challenges—and opportunities—that are emerging for platforms as regulation increases. We presented on the importance of earning and maintaining user trust through […]
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As we have for many years, Automattic attended RightsCon—“The world’s leading summit on human rights in the digital age”—in Taipei this past February. At RightsCon we connect with and learn from human rights organizations, industry professionals, and people who use our services to publish online. We believe in a free and open internet and RightsCon […]
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We’re pleased to present Automattic’s 22nd biannual transparency report. In its (virtual) pages, you’ll find many categories you’ve seen in previous editions: government removal and information requests, intellectual property statistics, and privacy reports. However, as part of our compliance with the Digital Services Act, this report—which covers the period of January through June 2024—will also […]
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Today, we are pleased to announce an important victory for freedom of expression online: we beat Turkish President Erdoğan in the Turkish Constitutional Court. For almost a decade now, we have received regular takedown demands from Turkey (officially known as the Republic of Türkiye). Often, the reported sites contain political speech that are critical of […]
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Our latest Transparency Report is out, covering July 1, 2023 – December 31, 2023. As in past reports, you’ll find information about the types and volumes of government requests that we received across Automattic’s services. Since 2013, we have published bi-annual Transparency Reports providing the public with robust insights into the types of complaints, takedown […]
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There are certain parts of the internet where Star Trek and adult content overlap harmoniously in expected ways, but Tumblr was recently a platform where that overlap was remarkably unexpected. Our latest entry into Automattic’s Hall of Shame tells the story of a Star Trek starship, an overambitious copyright monitoring company, one off-base DMCA (Digital […]
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The time has come to share the latest transparency report for WordPress.com and Tumblr, covering the period of January 1, 2023 – June 30, 2023. In this, we provide details of the various types of requests that we get from governments, including those that ask for user information, as well as content removal. Additionally, we […]
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