News
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Transparency Report Update: July – December 2025
The 25th edition of our biannual transparency report, covering the period from July through December 2025 is now available. The work of Automattic’s Trust & Safety team is grounded in key principles meant to prioritize an open, safe internet, and protect free expression while ensuring users can exercise their rights under frameworks such as the…
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Updating the Language We Use in Tumblr’s Self-Harm Policy
Content warning: mentions of suicide Today, we updated Tumblr’s self-harm policy in the User Guidelines, specifically to revise the language used around suicide. In a sentence in our self-harm policy, we replaced the term “commit” with “attempt,” which follows the guidance from mental health experts and organizations regarding how we talk about suicide. While this…
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Transparency Report Update: January – June 2025
The Automattic Trust and Safety team’s vision is to maintain safety while democratizing publishing. Earlier this year, we established five pillars that underpin our intent: user rights, safety by design, sustainability, empowerment, and transparency. An open web must be an accountable web! In our transparency report, we look through the lens of two pillars in…
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Transparency Report Update: July–December 2024
Automattic’s 23rd biannual transparency report is now available, covering the period from July through December 2024. This report dives into the intersection of tech and intellectual property, user privacy, government takedowns, content moderation, and much more. The Challenge of Mass Takedown Spam: Balancing Protection & Open Platforms At Automattic, we believe that the internet thrives…
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The Importance of Trust: Automattic at the Trust & Safety UK Summit, 2025
Recently we took part in the second Trust & Safety Summit UK, held just outside of London. The two-day event brought together industry professionals and regulators to discuss and explore some of the key challenges—and opportunities—that are emerging for platforms as regulation increases. We presented on the importance of earning and maintaining user trust through…
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Standing Up for the Open Web: Automattic at RightsCon 2025
As we have for many years, Automattic attended RightsCon—“The world’s leading summit on human rights in the digital age”—in Taipei this past February. At RightsCon we connect with and learn from human rights organizations, industry professionals, and people who use our services to publish online. We believe in a free and open internet and RightsCon…
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Transparency Report Update: January–June 2024
We’re pleased to present Automattic’s 22nd biannual transparency report. In its (virtual) pages, you’ll find many categories you’ve seen in previous editions: government removal and information requests, intellectual property statistics, and privacy reports. However, as part of our compliance with the Digital Services Act, this report—which covers the period of January through June 2024—will also…
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Fighting Back: A Victory for Freedom of Expression in the Turkish Constitutional Court
Today, we are pleased to announce an important victory for freedom of expression online: we beat Turkish President Erdoğan in the Turkish Constitutional Court. For almost a decade now, we have received regular takedown demands from Turkey (officially known as the Republic of Türkiye). Often, the reported sites contain political speech that are critical of…
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Transparency Report Update: July – December 2023
Our latest Transparency Report is out, covering July 1, 2023 – December 31, 2023. As in past reports, you’ll find information about the types and volumes of government requests that we received across Automattic’s services. Since 2013, we have published bi-annual Transparency Reports providing the public with robust insights into the types of complaints, takedown…
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Hall of Shame: Star Trek After Dark
There are certain parts of the internet where Star Trek and adult content overlap harmoniously in expected ways, but Tumblr was recently a platform where that overlap was remarkably unexpected. Our latest entry into Automattic’s Hall of Shame tells the story of a Star Trek starship, an overambitious copyright monitoring company, one off-base DMCA (Digital…
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Transparency Report Update: January – June 2023
The time has come to share the latest transparency report for WordPress.com and Tumblr, covering the period of January 1, 2023 – June 30, 2023. In this, we provide details of the various types of requests that we get from governments, including those that ask for user information, as well as content removal. Additionally, we…
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Transparency Report Update: July – December 2022
The latest update to our bi-annual transparency report, covering the period of July-December 2022, is now available. In it, we are sharing data about government information requests as well as government takedown demands. We’re also including information on data access and removal requests we receive, and notices of copyright and trademark infringement. Privacy Reports User…
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Section 230 Allows Us to Host Speech that Spans (and Celebrates and Criticizes) All Viewpoints. We Urge the Supreme Court Not to Gut It.
Today we filed an amicus (“friend of the Court”) brief in the Gonzalez v. Google case that is in front of the Supreme Court. The Gonzalez case challenges Section 230 of the Communications Decency Act and the protections it gives online platforms from being held legally liable for content posted by our users. This is…
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Transparency Report Update: January – June 2022
The latest update to our bi-annual transparency report is now available. In there you will find all of the usual details about the kinds and volume of both information requests and takedown demands that we receive across Automattic’s services. Below we have picked out a number of specific examples, to highlight some of the issues…
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Transparency Report Update: July – December 2021
We’re back again to unveil Automattic’s latest transparency report covering the period between July 1, 2021 – December 31, 2021. Across both WordPress.com and Tumblr, we’re publishing data about government requests for user information, government demands for removal of content, as well as national security requests and notices of copyright and trademark infringement. During the…
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Transparency Report Update: January – June 2021
Today we’re rolling out Automattic’s most recent transparency report which covers January 1, 2021 – June 30, 2021. As in past reports, we’re sharing data about national security requests, government requests for user information, government demands for content removal, as well as notices of copyright and trademark infringement. We’re committed to transparency and we’ve continued…
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The Digital Services Act: Defending the Digital Single Market and the Open Internet
A coalition of technology companies consisting of Automattic, Jodel, Seznam, Twitter and Vimeo have published a joint letter titled “The Digital Services Act: Defending the Digital Single Market and the Open Internet”. The letter highlights their concerns over the potential fragmentation of the EU’s single market for the Internet as a result of national initiatives…
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Transparency Report Update: July – December 2020
It’s time once again for the bi-annual update to Automattic’s transparency report covering the period from July 1, 2020 – December 31, 2020. As ever, we’re providing details about government requests for user information as well as government demands for content removal. We’re also providing information on intellectual property disputes such as DMCA takedown notices…
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Automattic Joins Internet Works
Automattic joined several of our peer companies today to launch Internet Works, a coalition dedicated to working with Congress to promote the benefits of Section 230, a provision of the Communications Decency Act. We look forward to sharing with elected leaders and their staff how Section 230 allows our trust and safety teams to thoughtfully…
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Crossroads for the Open Internet
This week, Automattic joined Mozilla, Twitter, and Vimeo to provide recommendations for how the EU’s Digital Services Act proposals might preserve the open Internet and cultivate a healthy, competitive market for small and emerging companies. We look forward to working with EU leaders as they chart a course for the future of the web. The…
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